Privacy and Data Protection

We take your privacy seriously. As providers of Tax & Accounting services, we handle sensitive personal and financial information with care, security and in accordance with Australian privacy law.

Zavik Solutions is committed to protecting your personal and financial information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) and the industry standards.

We ensure that your data is:

• Collected responsibly
• Used only for legitimate purposes
• Stored securely
• Protected from unauthorised access

We may collect personal information including:

• Name and contact details
• Identification information
• Financial and taxation information
• Business and employment details

In the course of providing tax and accounting services, we may also collect sensitive information, such as tax file numbers and financial records, where required by law.

We collect your information in simple and transparent ways:

• When you fill out a contact form
• When you engage our services
• Through emails, calls, meetings or consultations
• Through website analytics tools

We may also collect information from third parties where permitted or required by law, including the Australian Taxation Office.

We collect and use your personal information to:

• provide tax and accounting services
• comply with legal and regulatory obligations
• communicate with you about our services
• improve our services
• maintain accurate business and client records

We do not use personal information for purposes unrelated to the services we provide.

Personal information may be disclosed to:

• the Australian Taxation Office and other regulators
• software providers and secure cloud-based platforms used to deliver our services
• auditors, including SMSF auditors, where applicable

We do not sell or trade personal information.

To support the delivery of our bookkeeping and accounting services, we may engage trusted staff or service providers located outside Australia. This may involve limited access to personal information strictly necessary to perform their functions.

Where personal information is disclosed overseas, we take reasonable steps to ensure that such information is handled in a manner consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, including through confidentiality obligations, access controls and secure systems.

We remain responsible for the protection of personal information disclosed overseas and do not permit its use for any purpose other than the delivery of our services or compliance with legal obligations.

We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure. Measures include secure electronic systems, access controls, confidentiality obligations and appropriate data-handling practices.

You may request access to personal information we hold about you or request corrections if information is inaccurate or incomplete. Requests can be made by contacting us using the details below.

If you have a concern about how we handle personal information, please contact us so we can address the matter.

If your concern is not resolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).



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We may update this policy from time to time to reflect changes in regulations or services.All updates will be published on this page.

Zavik Solutions
Email: info@zaviksolutions.com.au

Last updated : May 2026